CUSTOMER CARE

If you have any questions, feel free to reach us at (510) 651-2799. We aim to provide the most affordable price for our customers! If you own a restaurant, bar, or catering business, feel free to fill out the application below and return it to us for 10% off on your following purchases on qualifying products! We look forward to doing business with you!

PRIVACY & SAFETY

When applying for discounts as a restaurant business, information including the business federal id is required. This is to ensure that our business is protected.  Your private information is guaranteed and protected.

PAYMENT METHODS

- Credit / Debit Cards
- Apple Pay
- Cheque
- Cash

SHIPPING POLICY

Your orders may qualify for FREE DELIVERY if your delivery address is a commercial building within 35mi of our warehouse and your order is above $3,500!  If the destination is above 35mi, the cost will depend on the total number of items, item dimension(s), and scope of labor.

RETURN & EXCHANGE POLICY

Stock items may be returned or exchanged within the first 30 days of purchase if they are in new and sellable condition in the original packaging.

 

If there is a defect with your equipment within the warranty coverage period, please call the manufacturer for their warranty terms and we will do our best to facilitate service.

 

Purchasing equipment “as is” without warranty may be cheaper, but it is at your OWN risk as it cannot be exchanged or returned.